The Bottom Line
Payback: 6 months
Average annual benefit: $ 1,643,367
Matouk moved to Salesforce and Rootstock Cloud ERP to modernize the management of its manufacturing business, from customer interactions to inventory and the shop floor.
The integrated customer relationship management (CRM) and enterprise resource planning (ERP) project enabled Matouk to drive greater visibility and productivity across all facets of its business.
Accelerating time to promise and accuracy of quotes drove increased order volumes, supporting year-on-year growth of more than 10 percent while improving margins and customer satisfaction.
The Customer's Point of View
“Having an integrated CRM and ERP system has helped us unlock efficiencies that we knew our business was capable of,” said George Matouk, CEO of Matouk. “The ROI data is a clear indication that the right IT investment can be a boon to any business.”
- George Matouk, CEO Matouk